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Privacy Policy
How we collect, use and protect your information. Effective November 8, 2026.
1. Introduction
OvernightBanner.com, operated by Lexington Sign & Graphics LLC ("we," "us," or "our"), is committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or place an order. By using our site or services, you agree to the practices described here.
2. Information We Collect
- Personal information: name, shipping and billing address, email address, and phone number provided when you place an order or contact us.
- Transaction information: details of purchases, payment method type, and order history. We do not store full card numbers; payments are handled by our secure third-party payment processors.
- Your content: artwork, images, text, logos, or other content you upload to create your custom products.
- Technical data: IP address, browser type, device information, pages visited, time zone, and referring URLs, collected automatically when you use our site.
3. How We Use Your Information
- Process, produce, and ship your orders
- Communicate with you about your order and any questions
- Send promotional emails or offers, only with your consent (you can opt out at any time)
- Improve our website, products, and customer experience
- Comply with applicable laws and legal obligations
- Detect and prevent fraud or unauthorized activity
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We share it only with trusted service providers as needed to fill your order or run our business, including:
- Payment processors, for secure transaction handling
- Shipping carriers (FedEx and others), to deliver your order
- Email and text-message providers, for order confirmations and updates
- Analytics services (such as Google Analytics and Microsoft Clarity), to understand how the site is used
We may also disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Overnight Banner, our customers, or others.
5. Security
We use commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is transmitted using SSL/TLS encryption. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies and similar browser storage to remember your cart, keep your session, recognize returning visitors, and measure site performance. You can disable cookies in your browser settings, but some features, such as the cart, may not work.
7. Third-Party Links
Our website may contain links to third-party websites. Those sites have their own privacy policies, and we are not responsible for their content or practices.
8. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of promotional communications at any time
To exercise any of these rights, contact us using the information below.
9. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will delete it.
10. Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions.
11. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after a change means you accept the revised policy.
Contact Us
Overnight Banner / Lexington Sign & Graphics LLC
Lexington, Kentucky
347-422-6637 · info@overnightbanner.com
